Last Updated: 1-29-25

1. Introduction

Thank you for trusting FlexBlue Markets. Protecting your personal data is our priority. This policy explains how we collect, use, and protect your data in compliance with U.S. and Colombian data protection laws. .

For questions about this policy, contact us at sales@flesbluemarkets.com

2. Information We Collect

We collect:

• Personal data you provide (e.g., name, email, phone, billing details).
• Automatically collected data (e.g., IP address, browser type, location, device information, website usage).

3. How We Use Your Information

Your information is used to:

• Create and manage accounts
• Process transactions
• Send updates and service notifications
• Improve security and prevent fraud
• Comply with legal and regulatory requirements
• Provide customer support
• Send marketing communications (you may opt out)
• Improve our services and website

4. Data Protection Under U.S. and Colombian Law

In the United States (CCPA & Other Laws)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and how we use it.
• The right to request deletion of your personal data.
• The right to opt out of the sale of personal data (we do not sell your data).
• The right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email].

In Colombia (Law 1581 of 2012 & Decree 1377 of 2013)

Colombian law protects personal data by requiring:

• Your explicit consent before collecting, using, or sharing data.
• The right to access, correct, update, or delete your data at any time.
• Secure data processing to prevent unauthorized access or misuse.
• The ability to file complaints with the Superintendencia de Industria y Comercio (SIC) if data rights are violated.

To exercise these rights, contact us at [email].

5. Sharing Your Data

We share data only with:

• Service providers (e.g., payment processors, analytics, marketing tools).
• Business partners for promotions or joint services.
• Authorities if required by law.
• In business transfers (e.g., mergers, acquisitions).

6. Cookies and Tracking

We use cookies to improve your experience. You can manage cookie settings in your browser.

7. Data Retention

We keep your data as long as necessary for business or legal obligations. Once no longer needed, we delete or anonymize it.

8. Data Security

We implement security measures, but no system is 100% secure. Use our website responsibly.

9. Minors’ Data

We do not knowingly collect data from users under 18 years old. If we identify such cases, we will delete the data.

10. Your Privacy Rights

Depending on your location, you may request:

• Access, update, or deletion of your data.
• Opting out of marketing communications.

To make a request, contact us at [email].

11. Updates to This Notice

We may update this notice periodically. Changes will be posted with a revised date.

12. Contact Us

📧 Email: sales@flexbluearktes.com

📍 Address: 1735 Ponce de Leon Blvd, Miami, FL 33134